Disc Drive For Mac Not Working

Apple computers without a built-in optical drive can connect an external Apple USB SuperDrive or MacBook Air SuperDrive to read optical media such as CDs and DVDs. The Apple USB SuperDrive has a slightly longer (340mm) cable compared to the cable on the MacBook Air SuperDrive (250mm). Both SuperDrives are functionally equivalent.

• Laptop Disc Drive Not Working
• External Disk Drive For Mac
• Disc Drive For Mac Not Working Remotely
• Laptop Cd Dvd Drive Not Working

Older models of the MacBook, MacBook Pro, iMac, Mac Pro, and Mac mini computers have a built-in SuperDrive. The SuperDrive uses a slot-loading mechanism which pulls the disc directly in rather than first placing the disc onto a loading tray. Older Mac Pro models use a loading tray.

To clean out the DVD drive (for slot drives) just get a compressed air can that has one of those straw like tube with it. Then just blow out (toward the Earth direction). You also can go to any book electronic store and buy a cheap CD/DVD cleaning disk too. Disk Utility's First Aid feature is able to verify the health of a drive and, if needed, perform repairs to the drive's data structures to prevent minor problems from turning into major issues. With the advent of OS X El Capitan, Apple made a few changes to how the Disk Utility First Aid feature works. How to Fix Toshiba Drive Not Working/Recognized on Mac. If you are a Mac user and unable to see your Toshiba external drive on your MacBook, fix it with the following solutions. Solution 1- Try fixing the problem with the basic troubleshooting steps. If the external hard drive is not powered correctly, it will not show up on your desktop.

Laptop Disc Drive Not Working

First steps

1. Make sure the Apple USB SuperDrive is lying flat on a surface with the silver top facing upward (shown below). If the Superdrive is oriented upside down it will not read discs.

   Correct:Aluminum enclosure is facing up

   Incorrect: Apple logo should be facing down

   Because the USB port on external displays may not be powered at startup, connect the drive directly to the USB ports on your Apple computer when you need to use the Superdrive as a startup device. Reconnect the Superdrive directly to the display when you no longer need to start the computer from the SuperDrive.

2. The Apple USB SuperDrive and MacBook Air SuperDrive are designed exclusively for use with Mac computers that do not have a built-in optical drive. Plug in the SuperDrive directly to the computer's USB port. Don't use a USB hub.
3. You can also connect the SuperDrive to the USB ports on the back of the Apple LED Cinema Display (24-inch, Late 2008), Apple LED Cinema Display (27-inch), or Apple Thunderbolt Display.
4. Be sure not to put the drive underneath anything heavy, underneath your computer, or on top of your computer.
5. If you have trouble using a SuperDrive with Microsoft Windows, try starting the computer with the SuperDrive already plugged in.

Check your disc

Before troubleshooting, first confirm the discs you are using will work with your computer. Inserting a non-standard sized or shaped disc into a drive that is not designed to accommodate it may damage the drive. Use of such discs is not supported and any damage caused will not be covered under your Apple warranty or applicable extended service contract. The slot loading drives used in Apple computers work with only standard 120 mm round discs.

Specific troubleshooting

Below are several possible symptoms you may see. Follow the steps for the appropriate symptom to figure out whether the issue stems from the drive or the media. Be sure to inspect discs before use to ensure they are not cracked, scratched, or otherwise damaged. Inspection should include the inner ring of the disc which should be smooth and burr free. A disc with physical defects may become stuck in or cause damage to the drive.

Doesn't accept discs

1. Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as 'sweeper' or cleaning discs).
2. If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
3. Try another disc to see if the issue is being caused by a specific disc.
4. Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
5. Allow the drive one or two seconds to accept the disc while it is fully inserted.
6. Reset the System Management Controller (SMC).
7. If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Accepts discs but they don't mount or are automatically ejected

1. Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
2. Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
3. Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
4. Reset the System Management Controller (SMC).
5. Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
   • OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing 'About this Mac' from the Apple () menu. Then, click More Info.
   • OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
6. If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Doesn't eject discs or discs eject slowly

1. If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
2. If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
3. If the disc will not eject, try dragging the disc icon to the trash.
4. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
5. If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
6. If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.

Noisy or vibrating drive

1. Note that due to the way optical drives function by rotating the disc rapidly, some noise and vibration is expected.
2. If you think the drive is making noise beyond what's expected when you insert or eject discs, try inserting and ejecting a disc several times to correct the issue.
3. Try other discs to see if the issue can be isolated to a single disc, or type of disc, as opposed to the drive itself. If a disc is weighted unevenly, such as discs that have a labels or stickers, it can cause additional noise and vibration when spinning up in the drive.
4. Reset the System Management Controller (SMC).
5. Vibrations due to the optical drive being in use may be exacerbated by using the system on a surface that is not hard and level. Make sure all the plastic feet on your notebook computer are present as this could create an uneven surface.
6. Be aware that the drive should only operate horizontally, and noise may increase if you try to use it at an angle. Picking up or moving the machine while a disc is being read may result in the disc becoming unbalanced. Any damage sustained to the drive or the disc as a result of operating it in this manner is not covered by the products warranty.
7. While a certain amount of noise and vibration is expected, if you believe the noise or the vibrations being generated by the drive are not normal, please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service options.

Scratched discs

If media is getting scratched after being used in the drive, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.

Learn more

• You can use a SuperDrive with Mac mini (late 2009) and later, MacBook Pro with Retina Display, MacBook Air, iMac (Late 2012) and later, and Mac Pro (Late 2013) computers. Note that there is no eject button on these models to eject a disc. In order to eject you can Control-click or right-click the disc icon and choose Eject from the menu that appears. You can also drag the disc icon to the trash.
• For computers that did not ship with an optical drive and do not have the Apple USB SuperDrive, you can use CD or DVD sharing to access a CD or DVD in another computer's optical drive.

See the compatibility list for Mac computers and the Apple USB SuperDrive or the MacBook Air SuperDrive.

Apple has begun to stop installing CD/DVD drives since the introduction of MacBook Air in January 2008. Later Apple discontinued manufacturing MacBook and iMac with optical drives in 2016 and mid-2011 respectively. With your new Mac devices, you are not able to run CDs or DVDs. For this purpose, you need to rely on external CD/DVD drives. Moreover, you need an external drive to import movies and music to iTunes. If you have got the latest MacBook or iMac (released after 2012 and 2016), you need to buy the best external CD/DVD drives.

1. Make sure the Apple USB SuperDrive is lying flat on a surface with the silver top facing upward (shown below). If the Superdrive is oriented upside down it will not read discs.

   Correct:Aluminum enclosure is facing up

   Incorrect: Apple logo should be facing down

   Because the USB port on external displays may not be powered at startup, connect the drive directly to the USB ports on your Apple computer when you need to use the Superdrive as a startup device. Reconnect the Superdrive directly to the display when you no longer need to start the computer from the SuperDrive.

2. The Apple USB SuperDrive and MacBook Air SuperDrive are designed exclusively for use with Mac computers that do not have a built-in optical drive. Plug in the SuperDrive directly to the computer's USB port. Don't use a USB hub.
3. You can also connect the SuperDrive to the USB ports on the back of the Apple LED Cinema Display (24-inch, Late 2008), Apple LED Cinema Display (27-inch), or Apple Thunderbolt Display.
4. Be sure not to put the drive underneath anything heavy, underneath your computer, or on top of your computer.
5. If you have trouble using a SuperDrive with Microsoft Windows, try starting the computer with the SuperDrive already plugged in.

Check your disc

Before troubleshooting, first confirm the discs you are using will work with your computer. Inserting a non-standard sized or shaped disc into a drive that is not designed to accommodate it may damage the drive. Use of such discs is not supported and any damage caused will not be covered under your Apple warranty or applicable extended service contract. The slot loading drives used in Apple computers work with only standard 120 mm round discs.

Specific troubleshooting

Below are several possible symptoms you may see. Follow the steps for the appropriate symptom to figure out whether the issue stems from the drive or the media. Be sure to inspect discs before use to ensure they are not cracked, scratched, or otherwise damaged. Inspection should include the inner ring of the disc which should be smooth and burr free. A disc with physical defects may become stuck in or cause damage to the drive.

Doesn't accept discs

1. Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as 'sweeper' or cleaning discs).
2. If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
3. Try another disc to see if the issue is being caused by a specific disc.
4. Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
5. Allow the drive one or two seconds to accept the disc while it is fully inserted.
6. Reset the System Management Controller (SMC).
7. If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Accepts discs but they don't mount or are automatically ejected

1. Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
2. Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
3. Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
4. Reset the System Management Controller (SMC).
5. Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
   • OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing 'About this Mac' from the Apple () menu. Then, click More Info.
   • OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
6. If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Doesn't eject discs or discs eject slowly

1. If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
2. If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
3. If the disc will not eject, try dragging the disc icon to the trash.
4. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
5. If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
6. If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.

Noisy or vibrating drive

1. Note that due to the way optical drives function by rotating the disc rapidly, some noise and vibration is expected.
2. If you think the drive is making noise beyond what's expected when you insert or eject discs, try inserting and ejecting a disc several times to correct the issue.
3. Try other discs to see if the issue can be isolated to a single disc, or type of disc, as opposed to the drive itself. If a disc is weighted unevenly, such as discs that have a labels or stickers, it can cause additional noise and vibration when spinning up in the drive.
4. Reset the System Management Controller (SMC).
5. Vibrations due to the optical drive being in use may be exacerbated by using the system on a surface that is not hard and level. Make sure all the plastic feet on your notebook computer are present as this could create an uneven surface.
6. Be aware that the drive should only operate horizontally, and noise may increase if you try to use it at an angle. Picking up or moving the machine while a disc is being read may result in the disc becoming unbalanced. Any damage sustained to the drive or the disc as a result of operating it in this manner is not covered by the products warranty.
7. While a certain amount of noise and vibration is expected, if you believe the noise or the vibrations being generated by the drive are not normal, please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service options.

Scratched discs

If media is getting scratched after being used in the drive, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.

Learn more

• You can use a SuperDrive with Mac mini (late 2009) and later, MacBook Pro with Retina Display, MacBook Air, iMac (Late 2012) and later, and Mac Pro (Late 2013) computers. Note that there is no eject button on these models to eject a disc. In order to eject you can Control-click or right-click the disc icon and choose Eject from the menu that appears. You can also drag the disc icon to the trash.
• For computers that did not ship with an optical drive and do not have the Apple USB SuperDrive, you can use CD or DVD sharing to access a CD or DVD in another computer's optical drive.

See the compatibility list for Mac computers and the Apple USB SuperDrive or the MacBook Air SuperDrive.

Apple has begun to stop installing CD/DVD drives since the introduction of MacBook Air in January 2008. Later Apple discontinued manufacturing MacBook and iMac with optical drives in 2016 and mid-2011 respectively. With your new Mac devices, you are not able to run CDs or DVDs. For this purpose, you need to rely on external CD/DVD drives. Moreover, you need an external drive to import movies and music to iTunes. If you have got the latest MacBook or iMac (released after 2012 and 2016), you need to buy the best external CD/DVD drives.

Quick access:

#1. Apple USB SuperDrive

Apple claims that its USB SuperDrive has everything you need in an optical drive. With simplicity, this external drive has state-of-the-art technology. You can connect this SuperDrive with your MacBook Pro with Retina display, MacBook Air, iMac, or Mac mini with a single USB Type A cable, which is built into this SuperDrive.

The design of this drive is compact as it is slightly bigger than a CD case. You can carry this SuperDrive anywhere in your travel bag or laptop bag. Use this drive on your desk or tray table. Check out the compatible devices.

USP: Compact design
Check out on Apple

#2. VersionTECH

VersionTECH is one of the leading brands in manufacturing high-quality CD/DVD drives for Mac. The most useful feature on this drive is that there is no eject button. And you are not supposed to use any driver program or extra power supply as it can be powered by the USB port.

VersionTECH has created a stylish design that features a durable metal finish with an elegant silver lid. The ultra-slim drive is convenient to carry anywhere. Among other notable features, this drive boasts are embedded cable, premium wire drawing material, low noise, and high durability.

USP: Ultra-thin design
Check out on Amazon

#3. LG

LG is a renowned brand in the world of electronics. The brand has also manufactured top-notch accessories like power banks, Bluetooth headphones, keyboards, stylus and more. For your Mac, LG brings an ultra-slim DVD external drive. With its 8X DVD-R writing speed, you can quickly transfer data from your DVD or CD to your MacBook or iMac. Adwaremedic para mac.

During the style evolution, LG's optical drive has achieved a new status from slimmer to the slimmest. The product occupies little space on your desk and delivers the best performance every time you insert a CD or DVD.

USP: Superior data protection
Check out on Amazon

#4. Cocopa

With its high-speed interface of USB 3.0, Cocopa can quickly transmit your data at the maximum speed of 5GBPS. This makes Cocopa an excellent choice of marketing executives, who have to make presentations in offices. The strong fault tolerance gives a stable performance.

For fashion-forward users, Cocopa has used brushed texture shell that gives you a good touch feeling. With its small size, you can carry this portable DVD drive with your laptop anywhere.

USP: Stable performance
Check out on Amazon

#5. Gipow

Beating USB 2.0 and USB 1.0, Gipow has designed a USB 3.0 external drive for your Mac. Whether it is your movies, videos, or audio contents, you can quickly transfer everything to your Mac. If you don't want to transfer audio/visual contents, you can watch or listen to the contents directly from the drive.

This CD/DVD drive is compatible with multiple operating systems, apart from macOS. It's a plug-and-play drive you can install and use without any software or driver.

USP: Fashionable design
Check out on Amazon

#6. Rioddas

When I opened the package, I wondered there was no cable attached to this drive. Then I realized that the cable is smartly embedded at the bottom of this drive. This intelligent design can impress any user. This is the best portable drive for Mac owners, who have to travel extensively. The drive doesn't occupy space in your travel bag or laptop bag.

External Disk Drive For Mac

For better stability on any glossy surface, Rioddas has put a non-slip pad on the bottom. This non-slip pad prevents your drive from falling off your table or desk. The multi-functional CD/DVD drive can burn movies and music.

USP: Embedded cable design
Check out on Amazon

#7. ISKE

Unlike other external CD/DVD drives that show eject button, ISKE doesn't have that eject button. When you want to eject a CD or DVD from the drive, you can perform this action from your Mac.

ISKE's external drive boasts intelligent design as it offers embedded cable design; users should not underrate this feature as it can protect the cable and makes your drive more portable.

USP: No eject button
Check out on Amazon

#8. Botee

How to access windows partition on mac. Botee has come up with a unique feature: voltage stabilization system. This system avoids high or low voltage lead. Thus, it can protect your computer from any damage. Bootee offers you free lifetime product warranty, 30-day product replacement or refund.

Universal compatibility of this drive enables it to work with multiple operating systems aside from macOS. This means you can smoothly transfer your data from Windows computer to Mac or vice versa.

USP: Voltage stabilization
Check out on Amazon

Disc Drive For Mac Not Working Remotely

#9. ivkey

ivkey presents unique design in its external CD drive that works with USB 3.0 high-speed interface. Bluestacks 3 download for mac. For faster data transmission speed, use this product and achieve a maximum speed of up to 5GBPS. Along with speed, you get stable performance and strong fault tolerance.

Ivkey has unparalleled intelligent burning technology and brand new chip to correct the errors. You can play your audio/visual contents without any log or distortion.

USP: Intelligent burning technology
Check out on Amazon

#10. VicTsing

VicTsing brings a multi-function external CD/DVD drive with which you can watch DVD movies, burn files, music, videos to another CD or DVD. You can also install software and create backup discs etc.

VicTsing offers robust anti-shock and noise-reduction technology. The drive consumes low power, and it can be powered by the USB port; you are not supposed to use any external adapter. Don't miss its slim and lightweight design, which provides a stylish appearance.

USP: Error-correction ability
Check out on Amazon

That's all!

Summing up…

For smooth, hassle-free, fast, and secure transmission of your data, external CD/DVD drive is the best solution for your Mac. Note that you can buy any CD or DVD with maximum data storage capacity and then transfer your data from one computer to another.

You may also like to refer:

Which external CD/DVD drive would you like to buy for your Mac?

Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.

Laptop Cd Dvd Drive Not Working

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